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CUSTOMER INFORMATION

Customer Information & Privacy Policy

Your trust matters. This policy explains what information we collect, why we use it and how we work to protect it.

Information We Collect

When you contact us, request a quote or schedule service, we may collect your name, phone number, email address, property address, service details, project information and photos you voluntarily provide. Our website may also collect limited device and usage information.

How We Use Your Information​

We use your information to provide estimates, schedule and complete services, communicate about your project, send invoices and receipts, answer questions, improve our customer experience and meet legal requirements.

Information Sharing

Rooted Outdoor LLC does not sell, rent or trade personal information. We may share information only with trusted providers that help operate our business, or when required by law.

Data Security

We use reasonable administrative, technical and physical safeguards. No method of electronic storage or transmission is completely secure, but we work diligently to protect your information.

Cookies & Third-Party Services

Our website may use cookies to improve functionality and understand traffic. You can disable cookies in your browser. Links to external services are governed by those services’ own privacy practices.

Marketing & Children’s Privacy

You may opt out of promotional messages at any time. Our services are intended for adults, and we do not knowingly collect personal information from children under 13.

Your Privacy Rights

You may ask to review, correct or delete your information when legally permitted. Contact us at rootedoutdoorllc@gmail.com or (210) 846-2278. We may update this policy and will post changes here.

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